Shipping & Returns
How long will shipping take?
No one likes waiting ages for post to arrive, so we will post your kit within 3 business days of receiving your order. Parcels are usually delivered within 4-6 business days (please allow up to two weeks for regional areas).
How much does shipping cost?
All purchases are shipped with $9.95 flat rate shipping.
Do you ship internationally?
Unfortunately, no - we're sorry!
We trust that you and your little ones will love playing with our sensory play kits! However should you wish to return your purchase our policy is as follows.
We are happy to offer a full refund of the original purchase price as long as all of the following conditions are met:
- the heat seals on all packaging remain intact
- the product is in its original condition and packaging
- it is within 7 days of receiving your product
We are happy to cover return shipping costs should the product be deemed faulty. For refunds due to change of mind we ask that return shipping costs be covered by the customer.
We recommend that any returns be shipped by tracked post as we can not be held responsible for items that are not delivered.
We will process your refund as soon as your product has been successfully received. This will be confirmed via email.